1. Notice Period
Refunds are processed based on the notice period agreed upon at the time of investment. The notice period is specified in the investment contract and varies depending on the type and duration of the investment.

2. Refund Request Process
– Step 1: Submit a written request for a refund via email or through our online customer support center.
– Step 2: The refund request must include your investment details, including the contract number and the date of investment.
– Step 3: The request will be reviewed, and confirmation of receipt will be sent to you within 3-5 business days.

3. Refund Timeline
– Before the Notice Period: If the refund request is made before the notice period ends, the refund will be processed within 30 business days after the request has been approved.
– During the Notice Period: If the request is made during the notice period, the refund will be processed within 30-45 business days after the request has been approved.
– After the Notice Period: Requests made after the notice period will be subject to additional review, and the processing time may extend up to 60 business days.

4. Refund Amount
– Full Refund: If the request is made before or during the notice period, the full investment amount will be refunded.
– Partial Refund: If the request is made after the notice period, a partial refund may be issued, depending on the terms specified in the investment contract.

5. Deductions
If the investments are requested for refund before the specified time, certain deductions in the investment can be made based on the duration of investment.

6. Method of Refund
Refunds will be issued using the same payment method used during the initial investment unless otherwise specified by the investor.

7. Non-Refundable Investments
Certain investments may be non-refundable. These will be clearly stated in the investment agreement and communicated to the investor at the time of investment.

8. Dispute Resolution
If there is any dispute regarding the refund, it will be resolved as per the terms outlined in the investment agreement. Investors may reach out to our support team for further assistance.

9. Contact Information
For any questions or concerns regarding the refund policy, please contact our customer support